George Gates Jr. established Gates Furniture in Grants Pass, Oregon in 1946. The original 5000 square foot store was located on the corner of 7th and H Street. In 1952, George’s wife Lois assumed the position of store manager after George contracted polio, which left him a quadriplegic confined to respiratory equipment.
With George acting as consultant and Lois physically running the operation, Gates Furniture quickly gained a trustworthy reputation within the community. With their focus on providing great furniture values and customer satisfaction, Gates Furniture became one of the Rogue Valley’s most popular furniture stores of the 50’s and 60’s.
In 1973, after graduating from college, George and Lois’s son Giff temporarily joins the firm. Law school had been the plan for Giff until he unexpectedly found himself loving the family business. Giff Gates assumed the manager position in 1977 and 31 years later continues to manage and enjoy running the operation.
Gates Furniture has gone through many changes over the years. It’s gone from 5,000 square feet to 30,000 square feet, expanded to larger buildings and it’s even changed its name to Gates Home Furnishings. What hasn’t changed in over 60 years is the stores commitment to its employees, its customers and its community.
In-Home Consultation
Our interior decorators have the experience to create beautiful living spaces in your home.
It takes more than a good eye to design a room – it takes a good ear.
We’ll discuss your tastes, lifestyle and budget and help you put togetherthe rooms you’ve always wanted. Just ask to speak with one of our qualified staff. We’d be happy to assist you. And by the way, our decorating assistance is free with qualified purchase.
Low-Price Promise
Many stores have a low-price guarantee, but how can they all have the lowest prices? At Gates, we'll either match our competitor's lowest price or do something other stores won't - tell you that you found a great deal and that you should buy it. Even if you don't buy from us, your satisfaction is our goal.
Customer Satisfaction Guarantee
For over 60 years, Gates Home Furnishings has focused on attaining just one goal - your satisfaction. We want every aspect of your shopping experience to go beyond your expectations. At Gates, it's not about making a sale - it's about making you a customer for life. Independent Research Shows Gates to be Exceptional
"Gates reputation for excellent customer service is exceptional. In fact, it ranks as one of the highest scores DCG Research has ever recorded in Southern Oregon."
- DCG Research Gates Home Furnishings Image and Perception Study 2005